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yokohama casing compound recall


Important Safety Recall Notice

Your Tire is being recalled. You should contact your nearest Yokohama Tire Dealer to schedule a return and replacement of your tires.


background

Yokohama Tire Corporation has determined that a safety defect exists in certain Yokohama Commercial tires.   These tires were manufactured at Yokohama Tire Manufacturing Mississippi from January 12, 2020 to February 15, 2020.

 
 

REASON FOR THIS RECALL

The recall is because of a manufacturing anomaly. There is a possible risk of tire damage due to material detachment inside the tire. This could lead to a tire disablement and an increased risk of loss of vehicle control. These tires were manufactured between January 12, 2020 and February 15, 2020 at Yokohama Tire Manufacturing Mississippi.

 

affected tires

Tire Model Tire Size Load Range Yokohama Part Number DOT TIN ('Serial') Begins With DOT TIN ('Serial') Ends With
RY023255/70R22.5H120102387FAABJAE0320,0520, 0620,
RY023295/75R22.5H120102391FABTJAE0320, 0420, 0520
RY023285/75R24.5G120102390FABPJAD0320, 0520
RY61711R24.5H120161724FA4FJAB0220, 0420, 0520, 0620,
TY517 MC²295/75R22.5G120151725FABTJAF0220, 0320, 0420, 0520, 0620,
TY517 MC²285/75R24.5G120151727FABPJAF0420, 0520, 0620
709ZL285/75R24.5G120170903FABPJAM0420
709ZL11R24.5G120170904FA4FJAM0220
LY05311R24.5H120105306FA4FJAJ0320, 0420, 0520, 0620
TY52711R24.5H120152724FA4FJAV0520
109L295/75R22.5G120110901FABTJAW0420
109L11R22.5G120110902FA3TJAW0220, 0420, 0520, 0620
109L285/75R24.5G120110903FABPJAW0320, 0420,0620
108R11R24.5H120110834FA4FJA90320,0620
715R295/75R22.5H120171501FABTJBJ0320, 0420
TY517 MC²11R22.5H120151732FA3TJAH0320, 0420, 0520, 0620
712L295/75R22.5H120171221FABTJAY0420, 0520, 0620
712L11R22.5H120171222FA3TJAY0320, 0420, 0620

WHAT WE WILL DO

Yokohama will replace free of charge any tires subject to this recall with tires of comparable value. This replacement includes the cost of mounting and balancing the replacement tires. If a single tire needs to be replaced, Yokohama will allow both tires on a steer axle to be replaced with new Yokohama tires. In the case of a dual assembly, Yokohama will allow both tires in the dual assembly to be replaced with new Yokohama tires.

If you choose to replace your tires subject to this recall with another manufacturer’s tires, instead of receiving Yokohama replacement tires, Yokohama will offer a pro-rated tread depth credit of the original purchase price.

 

WHAT YOU SHOULD DO

 

For help determining if you have the tires subject to this recall, see the technical bulletin. Please contact your Yokohama tire dealer as soon as possible to arrange a service date and so the dealer may order the necessary replacement tires. Instructions for making this correction have been sent to your dealer and the replacement tires are available in Yokohama’s inventory. The labor time necessary to perform this service correction is approximately 30 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process the replacement of your tires.

Your Yokohama tire dealer is best equipped to obtain parts and provide service to ensure that your tires are replaced as promptly as possible. If, however, your dealer does not remedy this condition within three (3) days, we recommend you contact the Yokohama’s customer service by calling 1-800-722-9888 or recall@yokohamatire.com.

If you no longer own this tire, please forward to Yokohama the information of the new owner, by contacting Yokohama customer service at 1-800-722-9888 or recall@yokohamatire.com.

If you have further questions or concerns, contact Yokohama customer service by calling 1-800-722-9888 or recall@yokohamatire.com.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations

If you have already paid to have your tire replaced for this condition, you may be eligible for reimbursement of the charges you paid for the replacement. To learn more about what you need to do to obtain reimbursement, contact Yokohama customer service by calling 1-800-722-9888 or recall@yokohamatire.com.

If after having attempted to take advantage of this recall you believe you have not been able to have your tire remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.